FAQ

1. Where and how to get it
Send a DD/MO drawn in favour of "ARBITER INFOTEC PVT LTD - Chennai" for Rs. 75/- ( i.e., Rs.60 for CD + Rs.15 for courier + handling charges) with your address to the address given below (or) If you could come in person to the address given below you can collect the CD for Rs.60/- only. ARBITER INFOTEC PVT. LTD. old no. 8 / new no.H-22, Second Street, Annanagar East, Chennai -600 102 Ph No. 044-26203193 PLEASE GIVE YOUR CORRECT COURIER ADDRESS ALONG WITH CONTACT PHONE NUMBER For remote destinations where our courier (Franch Express) service do not have access and TO BE SENT BY REGISTERED POST IT WILL COST Rs. 80/- for within TAMILNADU & Rs 95/- for within INDIA) Note: Due to this economic pricing we are unable to fix dealer network as their expectation is minimum double the price which we are not interested Hope you under stand the difficulty we face in this regard. Kindly bear with us.**

2. Does it works in all Operating Systems?
Yes. List of Operating systems: 1. Windows 98 2. Windows NT 3. Windows Millinieum 4. Windows Professional 5. Windows 2000 6. Windows XP Note: For Windows 2000 and Windows XP, click here for configuration If you have Office 97, please un-install it (or) install Office 2000.

3. Tell me about the system display properities?
Click Start menu -- Settings -- Control panel -- Display -- Select Settings tab Colour -- Select True Colour(24 bit) Screen area -- 800 by 600 pixels Apply -- OK

4. Tell me about the installation procedure?
Step 1: Click Setup.exe or run setup.exe in the CD ROM Step 2: Click Start menu -- programme files -- Gurupad -- gurupad

5. After Installation my computer says 'PLEASE INSERT THE ORIGINAL CD', what shall I do?
Click Start menu -- Settings -- Control panel -- Regional Settings -- Select English (United States)

6. After Installation my computer says 'PLEASE INSERT YOUR CD AND CLICK YES', what shall I do?
Check for the number of CD drive you have in your system. If you got more than one CD drive please remove the other CD drive and use only one.

7. Problem in viewing Gurupad, after the Gurupad loading screen i am unable to proceed further?
Defragment your system by using the following steps: Select Start menu -- programs -- Accessories -- Systems tools -- Disk cleanup Select Start menu -- programs -- Accessories -- Systems tools -- Disk Defragmenter

8. Difficulty in viewing full window of the Gurupad / unable to move next questions?
Click Start menu -- Settings -- Control panel -- Display -- Select Settings tab Screen area -- 800 by 600 pixels Apply -- OK

9. While running Gurupad.exe I am getting this picture what shall I do?
Don't get worried? Just shutdown and restart your system.

10. After installation, while running Gurupad.exe I am getting this picture what shall I do?
Just click here for configuration